Have you ever called a customer service or tech support line and ended up having to talk to a rep you couldn’t understand?

Well, me too, and to say it’s a very frustrating experience would be the understatement of the year.

Many large companies now outsource their call center operations to third-party companies located in foreign countries.

And as you well know, that can create quite a language barrier if you happen to get a rep who doesn’t speak English all that well.

But as luck would have it, there’s often a very simple solution to this problem… [Read more…]